Please see our message on the Home Page regarding the Covid-19 effect on deliveries.Delivery is available throughout the UK and Channel Islands. Deliveries to Belgium, Netherlands, France, Germany and Ireland (which we usually offer) are temporarily suspended during the coronavirus crisis but we hope to reinstate this option at the end of the year.
For smaller items, below 20kg, we use a 2-3 day courier service so if placing an order on Monday it will arrive Wed/Thu, if order on a Friday it would be with you on Wed following.
For housing pallet deliveries there is normally a delivery charge, depending on destination postcode, for example most mainland England destinations are £49 for delivery. We can make local deliveries ourselves to some destinations within Dorset and Somerset (within 30 miles of our base in Dorset).
Your Framebow Animal House will be delivered by Palletline Transport Company (unless local) on a wooden pallet measuring approx 5ft x 4ft which stands 4ft - 6ft high. We carefully pack and wrap your house on the pallet, in panels for simple self assembly, we include all the fixings you need and of course full colour instructions for assembly.
If you would like a copy of these instructions prior to your purchasing decision, so you can see how easy it is, please just call us on 01300 345229 and we will email you a copy.
Once you place your order we will offer a delivery date and make sure it is suitable for you on that day. If you are not able to be there to accept delivery we can arrange for the delivery driver to leave the pallet safely.
The Palletline driver arrives in a small (7.5t) lorry with a rear tail-lift. He will take the pallet off his lorry, and place it in the best place he can for you to then unpack at your leisure. He will not normally unpack the pallet for you (this is to ensure that no damage is caused to the unit by the driver). Please note:
The driver cannot move the pallet over grass or gravel surfaces and his lorry cannot go down narrow lanes with low overhanging trees. if you think this may be a problem, or you are not sure, please just call us to discuss on 01300 345229.