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CHRISTMAS HOLIDAYS - DELIVERIES


** Last ordering date for guaranteed Christmas delivery (by courier, not pallet) is midday on 18th Dec. However, we will continue to despatch orders until 2pm on 23rd Dec. Please call 01300 345229 for urgent requests.

** We ask that you check all deliveries the moment they arrive as any queries/errors will be difficult to correct until after 4th January.

** Last despatch date for Pallet deliveries (depending on lead times and stock availability) is Friday 18th Dec, although we are able to despatch until 21st Dec. delivery may not be until 29th Dec.

** Order non-pallet items up to 11am on 23rd Dec and we will despatch that day but delivery may not be until 29th Dec.

** Orders placed after 2pm on 23rd Dec will be despatched week beginning Monday 4th January.

PLEASE NOTE: Framebow (Flyte so Fancy) will be closing for the Christmas holidays on 24th December at midday, reopening again on Monday 4th January 2021.

You can order online throughout the Christmas shutdown period and orders will be despatched during the week beginning 4th Jan.

For any other queries please email admin@framebow.co.uk during our closure (emails will be monitored), or call 01300 345229 and leave a message.

Thank you and we wish you all a Merry Christmas and Happy New Year.
Thank you for shopping with Framebow Animal Housing in 2020.

Delivery Information

Delivery Information
Please see our message on the Home Page regarding the Covid-19 effect on deliveries.

Delivery is available throughout the UK. We are no longer able to offer delivery outside the UK.

For smaller items, below 20kg, we use a 2-3 day courier service so if placing an order on Monday it will arrive Wed/Thu, if ordering on a Friday it would be with you on Wed following.

For housing pallet deliveries there is normally a delivery charge, depending on destination postcode, for example most mainland England destinations are £49 for delivery. We can make local deliveries ourselves to some destinations within Dorset and Somerset (within 30 miles of our base in Dorset).

Your Framebow Animal House will be delivered by Palletline Transport Company (unless local) on a wooden pallet measuring approx 5ft x 4ft which stands 4ft - 6ft high. We carefully pack and wrap your house on the pallet, in panels for simple self assembly, we include all the fixings you need and of course full colour instructions for assembly.

If you would like a copy of these instructions prior to your purchasing decision, so you can see how easy it is, please just call us on 01300 345229 and we will email you a copy.

Once you place your order we will offer a delivery date and make sure it is suitable for you on that day. If you are not able to be there to accept delivery we can arrange for the delivery driver to leave the pallet safely.

The Palletline driver arrives in a small (7.5t) lorry with a rear tail-lift. He will take the pallet off his lorry, and place it in the best place he can for you to then unpack at your leisure. He will not normally unpack the pallet for you (this is to ensure that no damage is caused to the unit by the driver).

Please note: The driver cannot move the pallet over grass or gravel surfaces and his lorry cannot go down narrow lanes with low overhanging trees. if you think this may be a problem, or you are not sure, please just call us to discuss on 01300 345229.

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